Support over the Easter Bank Holiday

Find out what support is available over the Easter Bank Holiday

Over the Easter Bank Holiday (Friday 2nd April – Monday 5th April) all our staff and support team will be unavailable. 

Our helpline and WhatsApp service will be closed from 5pm on Thursday 1st April until normal service resumes at 9:00am on Tuesday 6th April.  

If you’re looking for support during this period, our online groups are a great way to connect with others who are going through the same as you. All the links to our online support are below.  

If you are worried about the pausing of shielding, you can find all the latest information here. 

If you are worried financially, we have also put together a blog on all the financial support available to blood cancer patients here. 

For more information about self-isolation, including help finding financial support, dealing with employers and assistance with the government support, please email and a member of our team will get back to you after the Easter break.   

Medical advice 

If you need any advice on symptoms or medication, call your haematology team. If they’re unavailable, call NHS 111. 

In a medical emergency, call 999 immediately. 

Available support 

If you need any supportwhether it be advice on medication or emotional support, the following charities will be available: 

Blood Cancer UK 

Helpline: 0808 2080 888

Opening hours: Please refer to Blood Cancer UK’s website for opening hours 


Helpline: 0808 808 00 00 

Opening hours: 7 days a week between 9am and 5pm  


Helpline: 116 123 

Opening hours: Please refer to Samaritans website for opening hours 

Age UK 

Helpline: 0800 055 6112 

Opening hours: Please refer to Age UK’s website for opening hours  

Money and benefits

A cancer diagnosis can affect many aspects of your life including your finances, working arrangements and travel. This section will help provide information and advice on the practical issues you may need to consider after diagnosis and during treatment.

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