Become a support group facilitator

Our online support groups give people a safe and understanding space to connect and share their experiences. As a Support Group Facilitator, you’ll co-lead these sessions, making sure every member feels welcome, heard, and supported.

In-person support group icon: a circle of three people. One of them is talking.

Summary

Volunteer as a Support Group Facilitator with Leukaemia Care and help run safe, welcoming online meetings for people affected by leukaemia.

What you’ll do

  • Co-facilitate online support group meetings on Zoom (up to five times per year).
  • Create a warm, inclusive environment for attendees.
  • Support conversation flow, encourage participation, and ensure respectful communication.
  • Help manage Zoom functions (chat, waiting room, spotlighting speakers).
  • Signpost members to Leukaemia Care services and resources.
  • Complete a short follow-up form and gather feedback from attendees.

What you'll gain

  • The opportunity to support people directly during their leukaemia journey.
  • Training in facilitation and safeguarding.
  • Skills in communication, empathy, and group management.
  • Experience of working as part of a small, supportive volunteer team.

Time commitment

  • Meetings are currently up to 5 times per year (maximum once a month if demand increases).
  • Each meeting lasts 1.5 hours, with around 2 hours of preparation and follow-up.
  • Occasional check-ins or catch-up sessions with Leukaemia Care staff.

Who can apply

This role is open to people who are:

  • Patients or carers with personal experience of leukaemia, MDS, or MPN.
  • Calm, empathetic, and active listeners.
  • Confident using Zoom (or willing to learn).
  • Over 18 years old (a DBS check will be arranged free of charge).

How we’ll support you

  • Comprehensive induction and onboarding.
  • Training in peer support facilitation and safeguarding.
  • The chance to co-facilitate alongside experienced staff or volunteers.
  • Ongoing supervision and peer support from the Volunteering Manager.

Next steps

Need help understanding this information?

Our support team is here to answer your questions and provide guidance.

Contact Support

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