Our approach to AI
Artificial Intelligence offers exciting opportunities to improve the way charities work. Used responsibly, it can reduce administration, improve accessibility and help us spend more time supporting people who need us.
At Leukaemia Care, we only introduce AI where we believe it adds genuine value and aligns with our values.
People come first
AI supports our staff. It does not replace them.
Our support services, information and decision making continue to be led by experienced people.
Human oversight
Where AI is used to help create content, summarise meetings or support other activities, people review the output before it is relied upon or shared where appropriate.
We remain responsible for everything we publish and every service we provide.
Protecting your information
We carefully consider privacy and security before introducing any AI tool.
Where personal information is involved, we work to ensure that appropriate safeguards are in place and that we meet our responsibilities under UK data protection law.
Being transparent
We believe people have a right to know when AI is being used.
This website explains our current AI projects and will continue to be updated as our use of AI develops.
Continuous improvement
Technology changes quickly.
We regularly review our AI tools to ensure they remain safe, effective and appropriate for the people we support.
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