How do I have a useful telephone or video appointment?

The aim of this webinar is to explore what is involved with a remote appointment, and provide tips to help you prepare and feel confident and efficient when discussing your issues, health care matters and care on the phone or on a video call.

13 July 2022

Do you find conversations on the phone with your doctor or consultant can be nerve-racking, ensuring that you’ve asked every question or are you trying to remember everything that was discussed from your remote medical appointment?

Join us on Wednesday 13th July for our webinar where we discuss what a remote medical appointment entails and provide tips to help you prepare and feel confident when talking about your health on the phone or via video call.

What questions and advice will be covered? 
Due to the high number of attendees, we are not always able to answer each individual’s question, however, we aim to explore a large variety of topics such as:

  • What is important to note down ahead of the appointment
  • The types of questions you should ask
  • How you can keep focused on your health issues that you’d like to discuss
  • Time to reflect after your remote appointment

We will be joined by:

  • Lianne Palmer, CLL Specialist Nurse, Oxford Cancer and Haematology Centre at Churchill Hospital
  • Phyllis Paterson, BMF/MPN/CML Clinical Nurse Specialist, Addenbrookes NHS Trust

Webinar details

When: Wednesday 13th July, 3:30pm
Where: Online via Zoom and Facebook Live
Who: Leukaemia Care with specialist panel
Registration fee: Free

How do I join the webinar? 

The webinar is being hosted on Zoom and Facebook, meaning you can choose a platform to suit you. Zoom is the best place to ask questions, but if you join via Facebook we will try and get all the questions sent over to our panel; however, please expect a delay.

Information on how to join via Zoom or Facebook is below. 

Watch via Zoom

To join via Zoom, all you need to do is register your attendance before the webinar starts. You will then receive an email inviting you to join the webinar on the day.

Watch via Facebook

To join via Facebook, all you need is a Facebook account. Once logged in head to Leukaemia Care’s Facebook page at 3:30pm on 13th July and find the live video (it will be at the top of our feed).

Book your place via Zoom here.

Join on Facebook on the day here.

Please note, we will not be able to give individual medical advice. You will be directed to your own clinical team if we cannot answer your question in the webinar.

Due to the large amount of registrants, we cannot guarantee that everyone’s questions will be answered, but we will try and do our best in the time frame that we have.

If you have any issues registering via Zoom or issues on the day, please get in touch by emailing

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