chat
Helpline and support
Our helpline will be open until 12:30 pm on Wednesday, 24th December and will reopen on Friday, 2nd January 2026, at 9 am. The last time a nurse will be available on the helpline is Tuesday, 23rd December, between 9 am and 4:30 pm.
Our Patient Services inbox will not be monitored from 12:30 pm on Tuesday, 24th December until normal service resumes at 9 am on Friday, 2nd January 2026.
The last date for processing grants, such as our Counselling Service, is Friday, 12th December 2025.
Our freephone helpline number is: 08088 010 444
You can chat to us on WhatsApp via 07500068065
Email our Support Team at support@leukaemiacare.org.uk
Leukaemia Care office
Our office will be closed from 12:30 pm on Wednesday, 24th December, until 9 am on Friday, 2nd January 2025.
Medical advice
If you need any advice on symptoms or medication, call your haematology team. If they’re unavailable, call NHS 111.
In a medical emergency, call 999 immediately.
Available support
If you are looking for online support, you can request to join any of our closed Facebook groups over the festive season, and all the links are available below.
Leukaemia Care Online support group via Facebook
Leukaemia Care CLL Facebook Group
Leukaemia Care AML Facebook Group
Leukaemia Care APL Facebook Group
Leukaemia Care Loss and Bereavement Group
If you need any support over the Christmas period, whether it be advice on medication or emotional support, the following charities will be available:
Silverline is open 24 hours per day every day to provide comfort and friendship to those aged 55 and over. Call any time on 0800 4 70 80 90 and chat to a friendly volunteer.
Blood Cancer UK
Helpline: 0808 169 5155
Opening hours: Please refer to Blood Cancer UK’s website for opening hours over the Christmas period.
Macmillan
Helpline: 0808 808 00 00
Opening hours: They will be open from 8am until 8pm everyday, including Christmas Day itself.
Samaritans
Helpline: 116 123
Opening hours: Samaritans is available 24/7, including on Christmas Day, to provide confidential support to anyone who is struggling or feeling lonely.